The Federal Airports Authority of Nigeria has clarified that Uber, Bolt and other e-hailing services have not been banned from operating at Nigerian airports.
FAAN made the clarification on Thursday following reports and public concerns over restrictions affecting e-hailing services at some airports, including the Murtala Muhammed International Airport in Lagos and Nnamdi Azikiwe International Airport in Abuja.
The authority explained that its engagement with e-hailing operators is aimed at creating a proper operational framework that prioritises passenger safety, security, accountability and orderly airport operations.
FAAN said airports are highly regulated environments and commercial transport providers operating within them must be identifiable and properly integrated into the airport's security and operational systems.
ACHRAMS Is Not a Replacement for Uber or Bolt
FAAN also addressed concerns surrounding the Airport Car Hire Rank Management System (ACHRAMS), a digital platform introduced to modernise ground transportation at airports.
According to the authority, ACHRAMS is not an e-hailing application and was not created to compete with Uber, Bolt or other ride-hailing platforms.
Instead, the platform is intended to provide operational visibility and tracking of commercial transport activities within airport premises while helping manage applicable charges.
FAAN said it introduced the framework partly because of challenges involving passenger solicitation, touting and other operational problems around airport transportation.
Talks With E-Hailing Companies Ongoing
The authority said it is currently engaging Uber, Bolt and other relevant operators to establish a mutually workable arrangement that allows the companies to continue providing convenient transportation while meeting airport safety and security requirements.
FAAN acknowledged that some passengers may have experienced inconvenience during the ongoing discussions but said it was working to resolve the outstanding issues as quickly as possible.
The authority stressed that the situation should not be interpreted as a blanket prohibition on e-hailing services.
FAAN reaffirmed its commitment to working with mobility providers so that passengers can continue to access safe and convenient transportation at Nigerian airports.
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